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Setup a Nest Router as Pointer

VA3
Community Member

Hi!

I am trying to create my mesh network and I am facing some difficulties to setup the second and third routers in the mesh network.

I have 1 router connected to the modem, the home is created and the network is also created and works fine.

The issue comes when setting up a second router as a pointer, without cable connection. I am prompted by the Google home app to scan the qr code and proceed with normal setup, but always get the result of Failure in Connection.

Is there something that I am missing? Is there anyone that can help me with this please?

Connecting the second router via cable is not a possibility, as I do not have Ethernet ports in the rest of the house.

Thank you in advance!

4 REPLIES 4

olavrb
Platinum Product Expert
Platinum Product Expert

Make sure you have no VPN enabled/ connected; not any 3rd party product, nor the "Apple iCloud Private Relay" ( https://support.apple.com/en-us/HT212614 ).

Make sure the Google Home app has been granted permission for "local network access" ( https://support.google.com/chromecast/answer/7172427?hl=en ).

IPv6 on Nest Wifi has caused strange problems lately. One thing to try is to disable IPv6 ( https://support.google.com/googlenest/answer/6361450?hl=en ), add new Nest Wifi unit, then leave IPv6 off or enable it again.


I don't work for Google. I'm here to help and learn more.

Jhonleanmel
Community Specialist
Community Specialist

Hey folks, 

@olavrb, appreciate your helpful responses. 
@VA3, chiming in to ensure everything is good here. Have you had the chance to try the suggestion above? If yes, how is it?

Best,
Mel

Jake
Community Specialist
Community Specialist

Hey VA3,

 

I wanted to check in and see if you are still in need of any help with your device. Please let me know, as I would be happy to assist, and answer any questions you may have.

Best regards,
Jake

Jhonleanmel
Community Specialist
Community Specialist

Hi everyone,

Just one quick final check in here since activity has slowed down. We'll be locking the thread in the next 24 hours, but if you still need help, I would be happy to keep it open. If there's more we can do, just let me know.

Thanks,
Mel