Nest Wifi family group stops blocking device I told it to block.

[acarwile]

We have Google Wifi (pre-nest) 4 routers in a mesh. We configured several device groups and we setup schedules to block a group of devices at certain times.  For example

Group -- LivingRoomTVDVD:  TVByEthernet  TVBYWifi  DVD

Schedule -- Block LivingRoomTVDVD on All Days from 11PM to 2PM

This group has 3 devices. Our Living Room TV has ethernet and wifi as options.  Normally it is working in Ethernet mode.  Long ago we had also used it by Wifi.  We also have a standalone networked DVD device.  We want either TV interface as well as the DVD to be unavailable from 11PM to 2PM all days of the week. Worked fine originally but I was editing some groups . For some other groups, I saw that their were say 3 devices in the group, but on click into edit the group it showed only 2 devices in the group. I cannot see the missing item which is the wifi interface on the TV. If I save, then the higher level says only 2 devices in group.  So, the Wifi will no longer block the TV's wifi interface.

That's a bug. I want the TV wifi interface blocked, but it is no longer blocked in case the kids turn it on.

I saw other posts about aging out devices that have not been seen for awhile. Please don't do that, but make it an option to remove specific devices instead.

Thanks,

Alan

[ByronP]

Hi acarwile,

Thank you for posting. I'm sorry that the Google WiFi mesh can't be blocked as scheduled. I understand how frustrating it could be when you already set up the routine but it doesn't work. Help's here.

Please review the following article about schedules for the internet. There are a few options to troubleshoot the issues, and you can delete the routine and create a new one to refresh the software. Also, your thoughts will be appreciated about your Nest devices that still show up on the Google Home App even though you already removed them; please share your feedback to work on future updates.

Let me know if you need more assistance.

Regards,

Byron