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Nest Wifi with Duo bug

tfletch76
Community Member

I just experienced a very creepy and disturbing bug. I heard the Duo ringtone through the Nest point (which was odd in the first place) but did not answer it. The real disturbing part was the the call somehow connected and was broadcasting the caller through my Nest point. The caller could not hear me, yet I could hear their conversations clearly unbeknownst to them. I shut down my phone but the call remained connected. I had to disconnect the main WIFI Router to get the connection to drop. This is clearly a bug and should be addressed, especially given that the caller had no idea their conversations were being heard.

Anyone ever experience anything like this?

Equipment:

Android version 10

Nest Wifi with 1 point (just installed a few weeks ago)

Duo version 153.0

3 REPLIES 3

Jeff
Community Specialist
Community Specialist

Hey, tefletch76.
Sorry for the late response here, but I wanted to check in to see if you were still having this issue and to see if you have done any troubleshooting so far. If you still need help, let me know and I'll be happy to work on this with you.
Thanks.

Jeff
Community Specialist
Community Specialist

Hi, tfeltch76.

Just one quick final check in here since activity has slowed down. We'll be locking the thread in the next 24 hours, but if you still need help, I would be happy to keep it open. If there's more we can do, just let me know.
Thanks.

Jeff
Community Specialist
Community Specialist

Hi, everyone.
As we haven't had any activity here recently I'm going to go ahead and close the thread. If you have more to add, feel free to start a new discussion.
Thanks