10-01-2022 05:01 AM
We woke up this morning to having had the power flicker several times over night due to Ian. Our mesh systems are not connecting anymore. Our main modem has internet but they all show offline on the app. Ive tried unplugging, restarting and tesing nothing has worked. I would really like to avoid the factory rest if I can.
10-04-2022 11:27 AM
Thanks for posting ― let's see what's going on.
A few questions: are your connected devices unable to access the Internet while connected to your Google Nest Wifi network? What is the color of the LED light on your Google Nest Wifi devices? Also, Is the Ethernet cable plugged in tightly to your Google Nest Wifi router?
10-07-2022 03:26 PM
I wanted to follow up and see if you are still in need of any help. Please let me know if you are still having any trouble from here, as I would be happy to take a closer look and assist you further.
10-08-2022 06:49 PM
Just one quick final check in here since activity has slowed down. We'll be locking the thread in the next 24 hours, but if you still need help, I would be happy to keep it open. If there's more we can do, just let me know.