Nest wifi connection problem

[Glenntbrien]

Just got New nest wifi with two extenders. 

when trying to connect the wifi it keeps saying 

“ Ethernet cable not connected to wan but it actually is” 

if it ain’t eventually gets past this it seems to think there is not a internet connection to the router even though there is and won’t complete the set up. 

how can this be overcome? 

[Jeff]

Hey, Glenntbrien.
Sorry for the late response here, but I wanted to check in to see if you were still having this issue and to see if you have done any troubleshooting so far. If you still need help, let me know and I'll be happy to work on this with you.
Thanks.

[Jeff]

Hi, everyone.
Just one quick final check in here since activity has slowed down. We'll be locking the thread in the next 24 hours, but if you still need help, I would be happy to keep it open. If there's more we can do, just let me know.
Thanks.

[Jeff]

Hi, everyone.
As we haven't had any activity here recently I'm going to go ahead and close the thread. If you have more to add, feel free to start a new discussion.
Thanks