Nest wifi point poor connection and disconnected

[Zhmezi]

My nest wifi router is located in my family room which is about 30 and  10 feet from each of those points.

But the connection is not stable and got disconnected all the time. I have a total 3 of the points. 

How to fix this? 

[olavrb]

It could be due to a lot of different factors, like interference, the material of walls and other objects in between, neighbours etc.

Here is some general guidance on placement that might help:

• https://support.google.com/googlenest/answer/7183150?hl=en

And if stretching an ethernet cable from your primary puck to this secondary one, given that the secondary also have ethernet ports, that would be the best. Also known as wired backhaul:

• https://support.google.com/googlenest/answer/7215624?hl=en

[Robert1480]

You are not the only one having this issue - these used to be great, but since the last firmware upgrade (which you can't prevent) they are dropping connections for a lot of us. My issue went from dropping once a month, to once a week, to daily and now it happens multiple times per day. As I type, I'm using a 5 year old Linksys because I've got a client project due today and need consistent connectivity. Hoping to return it for some sort of credit. Either that or thowing them away as soon as I buy a replacment. 

And by the way Olav, we buy these precisely to avoid running a wire 10 feet or 30 feet...

[Jeff]

Hey, all.

Things have slowed down here, but I wanted to jump in to see if anyone was still having issues here. If so, let me know and I'll be happy to jump in and look at this with you.

Thanks.

[Robert1480]

I think that's because a lot of us aren't here as much any more. I unplugged all of my Google equipment, replacing it with Netgear Orbi. And there are dozens of new people I see on the other related thread...

[Jeff]

Hey, Robert1480.

I've noticed some of that going on too. I'm hoping we can get everyone back to 100% working, but I understand the frustration with the wait and the process.

If anyone is still checking in and still needs help, just let me know.

THanks.

[Jeff]

Hi, everyone.
Just one quick final check in here since activity has slowed down. We'll be locking the thread in the next 24 hours, but if you still need help, I would be happy to keep it open. If there's more we can do, just let me know.
Thanks.

[Jeff]

Hi, everyone.
As we haven't had any activity here recently I'm going to go ahead and close the thread. If you have more to add, feel free to start a new discussion.
Thanks