Nest wifi

[Bam3au]

Setup the network with 2 routers one as the primary and the second one to tie in the network across the street using it as an AP. Including the router there are 8 devices. I set up the modem in bridge mode and let the router handle everything. Network was great until last week then it turned into a bunch of useless paper weights. I have done a full reset that worked for about a day and have turned the modem wifi back on so I can at least have a stable connection. I tested the isp connection and it is very stable, switched to the Nest AP and the connection is horrible. The points constantly go offline, I can't complete a mesh test. This is from the morning.

StartTime,StopTime,Up,Duration (seconds)
2022-05-03 06:50:00,2022-05-03 06:50:02,False,2.0046659
2022-05-03 06:48:11,2022-05-03 06:50:00,True,108.8220879
2022-05-03 06:48:10,2022-05-03 06:48:11,False,1.0001778
2022-05-03 06:47:45,2022-05-03 06:48:10,True,25.1464637
2022-05-03 06:47:44,2022-05-03 06:47:45,False,1.0149355
2022-05-03 06:47:41,2022-05-03 06:47:44,True,3.0164349
2022-05-03 06:47:37,2022-05-03 06:47:41,False,4.0113034
2022-05-03 06:47:32,2022-05-03 06:47:37,True,5.0341082
2022-05-03 06:47:31,2022-05-03 06:47:32,False,1.0006618
2022-05-03 06:47:21,2022-05-03 06:47:31,True,10.4924081
2022-05-03 06:47:00,2022-05-03 06:47:21,False,20.8995789
2022-05-03 06:46:57,2022-05-03 06:47:00,True,3.0387861
2022-05-03 06:46:53,2022-05-03 06:46:57,False,4.0527351
2022-05-03 06:37:11,2022-05-03 06:46:53,True,581.3870447
2022-05-03 06:36:58,2022-05-03 06:37:11,False,13.3559716
2022-05-03 06:36:53,2022-05-03 06:36:58,True,5.3728512
2022-05-03 06:36:49,2022-05-03 06:36:53,False,4.0318203
2022-05-03 06:36:47,2022-05-03 06:36:49,True,2.0312175
2022-05-03 06:36:39,2022-05-03 06:36:47,False,7.9658988
2022-05-03 06:36:36,2022-05-03 06:36:39,True,3.0370946
2022-05-03 06:36:11,2022-05-03 06:36:36,False,24.0758355
2022-05-03 06:36:06,2022-05-03 06:36:11,True,5.7346402
2022-05-03 06:36:02,2022-05-03 06:36:06,False,4.1331311

The 581 second up time is from being connected to the modem wifi to check the ISP.

Any suggestions?

Other than factory reset or cycling power to 8 devices stretched across 2 properties. I don't have an extra hour everyday to do that.

[JBealor]

@Bam3au - search the other Wifi forum threads and you’ll find a whole bunch of other people reporting similar issues with the mesh configurations. A known problem now for a long time. I wish I had researched Google/Nest Wifi mesh routers before investing but was relying on Google’s brand for assurance of quality. Alas, they are not good. I had to fall back on an old Apple Airport Extreme router to ensure my streaming TVs would not freeze up or my work conference calls drop. 
I am now looking for a more reliable Wifi router with the strength and capacity to support my increasingly automated home devices. 

Giving away: 3 Google Wifi Mesh Routers, great for cool glowing paper weights.

[Bam3au]

Used my dsl connection all day come over to the other house and it was stable for over 8 hours connected to cable. Plan on eliminating the dsl when I can get everything to be stable.

[Jeff]

Hi, Bam3au.

Sorry for the disconnect issues you're seeing and for the late reply here. I wanted to check in and see if you were still seeing the same issues and to see if you had going through any more troubleshooting steps or to see if you had been in contact with support directly at this point. Let me know if things still aren't working and I'll be happy to jump in and help.

Thanks.

[Bam3au]

Still has stability issues. I haven’t done anything other reset the whole network. I did turn the modem wifi on and disabled bridge mode so I have an internet connection if I need it.

[Jeff]

Thanks for the update, Bam3au.

Have you already tried reaching out to support directly via chat or through a phone call? Given your setup, you might be running into some hardware issues between the WiFi router and your modem. You can reach them here: https://bit.ly/3o1aRK5.

If you have any troubles reaching them, let me know.

Thanks.

[Jeff]

Hey, Bam3au.

I'm just checking in to see if you had any luck reaching support or to see if you needed any more help on that.

Thanks.

[Jeff]

Hi, everyone.
Just one quick final check in here since activity has slowed down. We'll be locking the thread in the next 24 hours, but if you still need help, I would be happy to keep it open. If there's more we can do, just let me know.
Thanks.

[Jeff]

Hi, everyone.
As we haven't had any activity here recently I'm going to go ahead and close the thread. If you have more to add, feel free to start a new discussion.
Thanks