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Network shows over 450+ mbs but then the devices are only receiving and producing like 780 kbs..

abellaj
Community Specialist
Community Specialist

Disclaimer: This thread was migrated from our previous version of the Google Nest Community.  You can continue to receive updates on your thread issue here or simply ask, browse or more in the new Google Nest Community. 

Original Poster:James M 4110

3 REPLIES 3

abellaj
Community Specialist
Community Specialist
Hi, James M 4110.
 
Sorry to hear about your issues with device speed on your network. I'm sure that's frustrating, especially when you can see your network speeds are so high. Let's see what we can do to make sure your devices are receiving the speeds they should.
 
I do have a few questions about your setup.
  • How do you have your network wired up?
  • What kind of modem are you using?
  • Do you have any device routines set up in your Home app?
If you can let me know the answers to those questions, we should be able to know where to go with support from there. I look forward to hearing back.
 
Thanks
From: Jeff
(Community Specialist)

Hilary
Community Manager (Admin)
Community Manager (Admin)

Hey there: 


Just wanted to jump in here to check to make sure that you saw the response from Jeff. Please let us know if you have any other questions or concerns as I will be locking this in 24 hours.

 

Have a great day! 

 

Hilary

Hilary
Community Manager (Admin)
Community Manager (Admin)

Hey Folks.

We haven't heard any updates from you. I'll go ahead and lock this thread.

If you're still experiencing problems, feel free to start a new thread and we'll be happy to help.

Best Regards,
Hilary