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No love support for google home wifi troubleshooting

Sarahsmiles614
Community Member

I'm disgusted right now that I can't get a live human being to help me with my issues at all all the numbers you find about Google. We'll not connect you to a person. Now I'll just send you back to the same thing. Telling you to come here which is stupid? Because I need to talk to a Google representative, not the community about my problems. I need my issue fixed and there's not a number I can call to talk to an actual Google person. It pisses me off that they have such a big company and they have so many products, but they don't have anybody available to actually help you with your problems when you actually need it. It's so frustrating I hate google

2 REPLIES 2

Sarahsmiles614
Community Member

Google, you need to be available for your customers. This is bull**bleep**

JuanCH
Community Specialist
Community Specialist

Hi Sarahsmiles614,

Thanks for reaching out to the community! I'm sorry to hear you are having issues with your Google Wifi devices. I understand how important it is to get live Google representative support, but we are committed to helping you find a resolution.
If you'd like to provide me with some details about the inconvenience you're experiencing at this moment, I'll be more than glad to help you on this forum.

Additionally, these phone numbers you mentioned are no longer in use. To get in touch with us, visit our Contact Us page and follow the prompts until you reach Contact Options. Then select “Get a Call” or “Chat.”

Please keep me posted. I look forward to your response.

 

Best regards,
Juan