No option to scan qr code for access point

[Makokilla]

I connected to my nest wifi router. And when setting it up on Google home app if tells me to scan qr code. Got the wifi completely set up and prompts me that this device came with access point to add it. When I go to add device it skips the step to scan qr code and defaults me to a screen that says more steps are needed to activate. When you click the help it says to add set up new device and scan qr code. I never get option to scan qr code. 

[Davy123]

Makokilla, when it says "more steps are needed to activate", does it not allow you to continue along those steps?

[Makokilla]

Yes. When I try to add device again it detects the device but then automatically pops up device found but more steps are needed to activate

[Makokilla]

I figured it out! I didn't realize  when it said "download device utility app" that it was an actual app, thought it meant the app used to set it up, which in this case is Google home. Downloaded the device utility app and got it activated. Thanks for the reply though!

[EdwardT]

Hi folks,

@Davy123, thanks for the help!

@Makokilla, glad to hear that you were able to figure it out. Please let us know if you have any questions, and we'd be happy to help!

Thanks,

Edward

[EdwardT]

Hi Makokilla,

It's me again, I wanted to check back in to see if you have other questions and concerns. Feel free to let me know if you do. 

Thanks,

Edward

[Jeff]

Hi, everyone.
Just one quick final check in here since activity has slowed down. We'll be locking the thread in the next 24 hours, but if you still need help, I would be happy to keep it open. If there's more we can do, just let me know.
Thanks.

[Jeff]

Hi, everyone.
As we haven't had any activity here recently I'm going to go ahead and close the thread. If you have more to add, feel free to start a new discussion.
Thanks