cancel
Showing results for 
Search instead for 
Did you mean: 
Replies are disabled for this topic. Start a new one or visit our Help Center.

Not connected

Wiggles1107
Community Member

Change cable box now I can’t watch my dr on my iPhone but Wi-Fi is connected to phone and tv

3 REPLIES 3

LovelyM
Community Specialist
Community Specialist

Hello Wiggles1107,

Thanks for posting here in the Community. 

Please make sure that your iPhone has the latest software. Forget and reconnect your Wi-Fi network by following these steps: on your iPhone, tap on Settings > Wi-Fi > Choose the info button next to your network name > Select Forget This Network > Confirm. Select the same network and enter your password to get it connected once more.

Let me know how it goes.

Best,
Lovely

LovelyM
Community Specialist
Community Specialist

Hi Wiggles1107,

Have you tried the troubleshooting steps that I suggested? Let me know if that did the trick or not, so we can try something else. 

Cheers,
Lovely

LovelyM
Community Specialist
Community Specialist

Hey there Wiggles1107,

I'm checking in to make sure that you've seen my responses. Please let me know if you have additional questions or concerns before I close this thread within the next 24 hours. 

Thanks,
Lovely