09-01-2022 03:07 PM
We are tryI to add another mesh WiFi to our home and the router is not locating the new device when they are plugged in with the given cable.
09-02-2022 02:43 AM - edited 09-02-2022 02:44 AM
How did you connect the new device by cable: To your modem/ ISP router (wrong), or to the main/ master Nest Wifi LAN port (correct)?
Relevant info:
09-05-2022 05:56 PM
Hi folks,
@olavrb, thanks for the help!
@Stacytrep, how's it going with your Google Wifi? Still need our help?
Thanks,
Edward
09-08-2022 06:13 PM
Hi Stacytrep,
I wanted to follow up and see if you are still in need of any help. Please let me know if you are still having any trouble from here, as I would be happy to take a closer look and assist you further.
Thanks,
Edward
09-09-2022 07:19 PM
Hi Stacytrep,
I'm just checking in to make sure that you've seen our response. Please let us know if you have any other questions or concerns as I will be locking this in 24 hours.
Thanks,
Edward