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Pausing devices

ChuckC59
Community Member

I have paused several of our child's devices. On their phone it states there is no internet connection. However, when I click on the Facebook app it still launches and shows most of the content. What gives?

4 REPLIES 4

olavrb
Platinum Product Expert
Platinum Product Expert

Blocking Wi-Fi/ internet won't stop apps from launching. The app will likely also cache content that can be viewed even if Wi-Fi/ internet is blocked. The big question here is: Do you get any new content if you try to refresh the app?

What about GSM / LTE / 4G: Maybe your kids phones fallback to that when Wi-Fi stops working?

Suggesting a different solution here: Controlling the devices themselves. With something like "Microsoft Family Safety", https://www.microsoft.com/en-us/microsoft-365/family-safety.


I don't work for Google.

EdwardT
Community Specialist
Community Specialist

Hi folks,

 

@olavrb, thanks for the help!

 

@ChuckC59, thanks for reaching out. I hope olavrb's response answered your questions. Let us know if you have other questions and we'd be glad to assist you.

 

Thanks,

Edward

EdwardT
Community Specialist
Community Specialist

Hi ChuckC59,

 

Thanks for reaching out. It's me again. I wanted to check back in to see if you have other questions and concerns. Feel free to let me know if you do. 

 

Thanks,

Edward

EdwardT
Community Specialist
Community Specialist

Hi ChuckC59,

 

I'm just checking in to make sure that you've seen our response. Please let us know if you have any other questions or concerns as I will be locking this in 24 hours.

 

Thanks,

Edward