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Portforwarding

JustHans
Community Member

I need help port-forwarding on a google nest wifi. Whatever i do the port-forwarding does not work. On the app it says that the port is opened and i have set up a DCHP IP-reservation but to no avail. I was on customer support for several hours, but they couldn't fix it. Any help would be appreciated.

8 REPLIES 8

olavrb
Gold Product Expert
Gold Product Expert

What device are you port forwarding to?

Have you made sure it (the device) doesn't randomize MAC address?

Is it connected by cable? More reliable than Wi-Fi.

General info, just in case you haven't seen it already:

 


I don't work for Google. I'm here to help and learn more.

JustHans
Community Member

I have got my computer connected via ethernet. I have checked the IPv4 and the MAC address and they are correct

olavrb
Gold Product Expert
Gold Product Expert

To what box have you connected your computer by ethernet cable, directly to the primary Nest Wifi point? What IP address does it get?

Do you really have your two other points in bridge mode (https://support.google.com/googlenest/answer/6240987?hl=en) rather than regular wireless mesh mode (https://support.google.com/googlenest/answer/9548301?hl=en)?


I don't work for Google. I'm here to help and learn more.

JustHans
Community Member

Also here is my internet setup:

ISP Modem in bridge mode -> Primary Nest Puck in NAT-Mode -> 2 other nest pucks around the house in Bridge mode

Jeff
Community Specialist
Community Specialist

Hi, JustHans.
I just wanted to jump in real fast to see if you saw olavrb's last reply and to see if you still needed some help on this or if you were able to get it sorted out. If you are still needing some help, just let us know and we'll be happy to continue helping.
Thanks.

Jeff
Community Specialist
Community Specialist

Hi, everyone.
Just one quick final check in here since activity has slowed down. We'll be locking the thread in the next 24 hours, but if you still need help, I would be happy to keep it open. If there's more we can do, just let me know.
Thanks.

Jeff
Community Specialist
Community Specialist

Hi, everyone.
As we haven't had any activity here recently I'm going to go ahead and close the thread. If you have more to add, feel free to start a new discussion.
Thanks

JustHans
Community Member

I found someone who had the same problem and found a solution, but i don't know what it means or what i should do. Could you tell me? "

Did you make sure the ISP modem is doing the pass through to the new nest wifi.

If I remember, I had to set my ISP router to forward to the Mac of my nest wifi.

Also is the ip address your nest wifi from the public net (10.100.x.x or so)or a local address (192.168.x.x)"