For the last 3 or 4 weeks now I have been getting random internet connectivity issues on my Nest Wifi device.
These seem to occur in bursts, it will seem fine for a while then disconnect, reconnect, disconnect, reconnect and so on a few times, before running OK for a few hours and doing it again.
This is horrible for things such as work calls as I work from home.
Having a look at various threads here I can see many other people are having the same issue.
My device seems to be on version 14150.43.80 but still has this issue...
Have you added any wireless equipment that is not neccessarily Wi-Fi lately? Like a home theater, sorround system, bluetooth or similar? Could be interference.
It could help to factory reset the network (https://support.google.com/googlenest/answer/6246619?hl=en) and set it up from scratch (https://support.google.com/googlenest/answer/9548301?hl=en). Use the same network name (SSID) and password, then your devices should reconnect automagically.
For greater speeds and reliability, you could consider to use a wired backhaul.
Other troubleshooting tips:
This is the exact same issue, you're suggesting that doing factory reset, I said I've done that three times
And I also explain multiple WAN methods, that descibes that whatever the WAN mode is, the issue persists
Then tell me which part I'm saying that this is an unrelated issue that I need to start another thread ?
i don’t see any error message, because the Nest isn’t providing any kind of way to view the system log messages
but the system starts to stabilize once I disable IPv6, and using IPv4 only DNS on the system settings
I just wanted to jump in real fast to see if you saw olavrb's reply and to see if you still needed some help on this or if you were able to get it sorted out. If you are still needing some help, just let us know and we'll be happy to continue helping. Thanks for all the helpful info there, olavrb!
Because this is an intermittent issue, it's hard to say whether it has been properly fixed yet.
I ignored all the support provided so far as it hadn't helped anyone else with this problem (just check this forum or do a quick google).
One thing I did see was someone mentioned switching to custom DNS (still pointing to Google DNS, just custom instead of automatic). So I have applied that a few days ago and it hasn't dropped yet, however it wasn't an every day occurance so it may still occur at some point in the near future.