We're staying at a place that uses Google Nest Wifi. The Internet is not working - tracing shows packets not going past the router. Opening the web page on the router shows that it's "online," and to use the Google home app for more information. But of course the router is linked to the owner's Google account so I can't see anything. I don't have physical access to the router. Is there anything I can do to try and fix?
If you have physical access to the devices, you could try turning them off and on again. Beyond that, I would contact the rental owner and ask them to support.
I wanted to follow up and see if you still needed help. Please let me know if you still have any concerns or questions from here, as I would be happy to take a closer look and assist you further.
We haven’t heard any updates from you. We’ll go ahead and lock this thread within 24 hours. If you still need assistance, feel free to start a new thread in the Community and we’ll be happy to help.
