08-19-2023 06:09 PM
I had the network set up, working as-expected. Disconnected everything. Reconnected the Router, had to do a Factory Reset. Now the new network cannot find my access points. Help needed.
08-20-2023 04:56 AM
Was it your ISP router or your primary Nest Wifi Pro router that you reset?
08-20-2023 01:14 PM
It was my Nest WiFi Pro router.
08-20-2023 01:18 PM
Update: PROBLEM SOLVED. I had to Factory Reset each Access Point. There is a button on the bottom of each Access Point device that you must press and hold. (I did not realize this / I did not know how to Factory Reset the Access Points). I summitted a Google Help form and a technician called me immediately and told me this (how to Factory Reset each Access Point) and I was back up in 10 minutes.