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Red light and no wifi

Jniehouse
Community Member

We moved furniture and unplugged from outlet. Replugged and can’t get internet back. I’ve tried resetting, unplugging again and after blue light then red blinking and wifi. Help?!?

5 REPLIES 5

olavrb
Platinum Product Expert
Platinum Product Expert

What the lights means:

Are you sure all cables are back where they should be? Ethernet cable from modem LAN port to Nest Wifi WAN port is maybe the most important.

By "reset" I guess you mean restart. Worst case you factory reset:

Then set up from scratch in the Google Home app:


I don't work for Google.

Jeff
Community Specialist
Community Specialist

Hi, Jniehouse.
I just wanted to jump in real fast to see if you saw olavrb's reply and to see if you still needed some help on this or if you were able to get it sorted out. If you are still needing some help, just let us know and we'll be happy to continue helping.
Thanks.

Jniehouse
Community Member

Thank you for reaching back out! We got it working again! whew! 

Jeff
Community Specialist
Community Specialist

Hi, Jniehouse.

I'm happy to hear it's all worked out! That's great news. Before I mark this as resolved I just wanted to check in and see if there's anything else you needed. If there's more I can, just let me know.

Thanks.

Jeff
Community Specialist
Community Specialist

Hi, all.
As we got our resolution here, I'm going to mark this one as resolved. Thanks to olavrb who helped out on this. If anyone has any other needs, please feel free to open up a new thread.
Thanks!