04-03-2022 04:28 PM
We moved furniture and unplugged from outlet. Replugged and can’t get internet back. I’ve tried resetting, unplugging again and after blue light then red blinking and wifi. Help?!?
04-04-2022 08:43 AM
What the lights means:
Are you sure all cables are back where they should be? Ethernet cable from modem LAN port to Nest Wifi WAN port is maybe the most important.
By "reset" I guess you mean restart. Worst case you factory reset:
Then set up from scratch in the Google Home app:
04-06-2022 11:21 AM
Hi, Jniehouse.
I just wanted to jump in real fast to see if you saw olavrb's reply and to see if you still needed some help on this or if you were able to get it sorted out. If you are still needing some help, just let us know and we'll be happy to continue helping.
Thanks.
04-07-2022 05:20 AM
Thank you for reaching back out! We got it working again! whew!
04-07-2022 10:19 AM
Hi, Jniehouse.
I'm happy to hear it's all worked out! That's great news. Before I mark this as resolved I just wanted to check in and see if there's anything else you needed. If there's more I can, just let me know.
Thanks.
04-12-2022 01:39 PM
Hi, all.
As we got our resolution here, I'm going to mark this one as resolved. Thanks to olavrb who helped out on this. If anyone has any other needs, please feel free to open up a new thread.
Thanks!