Remind Google WiFi mesh from home app

[Vadershero]

I've use my Google mesh for quite some time and it worked great. Something happened over the last couple months that I couldn't stream shows without buffering, zoom calls cutting out, etc.

I replaced them with a new 6.0 mesh system. Now however the old mesh tiles are in my Google home app. There isn't a "remove device"option. In settings there's nothing besides reboot, but they're now in a box for thrift.

Let me know if anyone has any ideas to remove those tiles.

Thanks in advance

[olavrb]

You are not supposed to be able to set up a new Nest Wifi network in the same Google Home home before you've factory reset and deleted the old network:

• https://support.google.com/googlenest/answer/12361993?hl=en

How to factory reset and thus remove Nest Wifi devices from the Google Home app is described here:

• https://support.google.com/googlenest/answer/6246619?hl=en

[Vadershero]

Thanks man. I wondered if that wasn't the case. I'll have to go pull them back out and hook them up again. I didn't install new nest ones, but thought I'd try Netgear. So that's probably why it let me.

[Jhonleanmel]

Hey folks,

We appreciate your help here, @olavrb.
@Vadershero, I wanted to follow up and see if you are still in need of any help. Please let me know if you are still having any concerns or questions from here, as I would be happy to take a closer look and assist you further.

Thanks,
Mel

[Jhonleanmel]

Hey there,

Checking back in should you still have some questions here. Let us know by replying to this thread.

Best,
Mel

[Vadershero]

This worked great guys. Learned a lesson to

reset then remove the device. Luckily I plugged them back in, hit the button on the back, and they no longer showed in my home app.

Thanks again for all your help

[Jhonleanmel]

Hey Vadershero,

Awesome — glad to hear that your issue is fixed. It looks like we can consider this one complete, so I will lock the thread shortly unless I can help out with anything else.

Best,
Mel