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Router replacement

Tawn
Community Member

Electricity flashes took out my Google nest router. Can I replace just the router and have it connect to the existing points?

18 REPLIES 18

MichaelP
Diamond Product Expert
Diamond Product Expert

Hello @Tawn 

Assuming the existing Nest WiFi Point units are still working properly, yes, you can replace just the router. However, to get those points connected to the new one, they will need to be factory reset (https://support.google.com/googlenest/answer/6246619?hl=en ) and then added to the new system after you set up the new router unit. You can also use the same network name and password when you set the new system up so your existing clients connect without having to be reconfigured.

Tawn
Community Member

Thank you!!

EdwardT
Community Specialist
Community Specialist

Hi folks,

 

@MichaelP, thanks for the help!

 

@Tawn, how's it going with your Google Wifi? Still need our help?

 

Thanks,

Edward

Tawn
Community Member

I have one ordered. It’s at my in-laws cabin so it’ll be a few weeks until I can try it out. Thank you for checking!! 

EdwardT
Community Specialist
Community Specialist

Hi Tawn,

 

I'm checking back in. How's it going? Were you able to try the steps? Keeps us posted.

 

Thanks,

Edward

Tawn
Community Member

I will be able to try it in about a week! Finally. 

EdwardT
Community Specialist
Community Specialist

Hi Tawn,

 

thanks for the response. Let us know the results once you get the chance to try it.

 

Thanks,

Edward

EdwardT
Community Specialist
Community Specialist

Hi Tawn,

 

I wanted to follow up and see if you are still in need of any help. Please let me know if you are still having any trouble from here, as I would be happy to take a closer look and assist you further.

 

Thanks,

Edward

EdwardT
Community Specialist
Community Specialist

Hi Tawn,

 

I'm just checking in to make sure that you've seen our response. Please let us know if you have any other questions or concerns as I will be locking this in 24 hours.

 

Thanks,

Edward

Tawn
Community Member

Actually going to attempt it tomorrow morning. 

EdwardT
Community Specialist
Community Specialist

Hi Tawn,

 

Got it. Keep us posted with the results once you've tried the steps.

 

Thanks,

Edward

EdwardT
Community Specialist
Community Specialist

Hi Tawn,

 

I'm checking back in. Were you able to try the steps?

 

Thanks,

Edward

EdwardT
Community Specialist
Community Specialist

Hi Tawn,

 

I'm just checking in to make sure that you've seen our response. Please let us know if you have any other questions or concerns as I will be locking this in 24 hours.

 

Thanks,

Edward

Tawn
Community Member

No - WiFi at the cabin was down the whole time I was there. I’ll be going back in September and hopefully get to do it then. Thank you!!

EdwardT
Community Specialist
Community Specialist

Hi Tawn,

 

Thanks for the update. We'll keep this thread open until you get the chance to try the steps.

 

Thanks,

Edward

Princesss
Community Specialist
Community Specialist

Hi Tawn,

 

Chiming in to see if you have tried the suggested steps? Let us know, otherwise we'll be locking the thread.

 

Best,

Princess

Princesss
Community Specialist
Community Specialist

Hi Tawn,

 

Due to inactivity, I'll go ahead and lock this thread in 24 hours. Feel free to start a new thread if you need assistance with your Google speakers and we'd be glad to assist you further.
 

Best,

Princess

EdwardT
Community Specialist
Community Specialist

Hi Tawn,

 

Thanks for the update! Keep us posted once you've tried the steps provided by MichaelP. 

 

Thanks,

Edward