07-13-2022 06:07 AM
Electricity flashes took out my Google nest router. Can I replace just the router and have it connect to the existing points?
07-13-2022 06:49 AM
Hello @Tawn
Assuming the existing Nest WiFi Point units are still working properly, yes, you can replace just the router. However, to get those points connected to the new one, they will need to be factory reset (https://support.google.com/googlenest/answer/6246619?hl=en ) and then added to the new system after you set up the new router unit. You can also use the same network name and password when you set the new system up so your existing clients connect without having to be reconfigured.
07-13-2022 06:55 AM
Thank you!!
07-16-2022 04:16 PM
07-16-2022 07:00 PM
I have one ordered. It’s at my in-laws cabin so it’ll be a few weeks until I can try it out. Thank you for checking!!
08-01-2022 05:12 PM
Hi Tawn,
I'm checking back in. How's it going? Were you able to try the steps? Keeps us posted.
Thanks,
Edward
08-01-2022 06:46 PM
I will be able to try it in about a week! Finally.
08-02-2022 08:26 PM
Hi Tawn,
thanks for the response. Let us know the results once you get the chance to try it.
Thanks,
Edward
08-08-2022 05:02 PM
Hi Tawn,
I wanted to follow up and see if you are still in need of any help. Please let me know if you are still having any trouble from here, as I would be happy to take a closer look and assist you further.
Thanks,
Edward
08-09-2022 05:06 PM
Hi Tawn,
I'm just checking in to make sure that you've seen our response. Please let us know if you have any other questions or concerns as I will be locking this in 24 hours.
Thanks,
Edward
08-09-2022 06:27 PM
Actually going to attempt it tomorrow morning.
08-10-2022 06:51 PM
Hi Tawn,
Got it. Keep us posted with the results once you've tried the steps.
Thanks,
Edward
08-15-2022 04:03 PM
Hi Tawn,
I'm checking back in. Were you able to try the steps?
Thanks,
Edward
08-16-2022 06:38 PM
Hi Tawn,
I'm just checking in to make sure that you've seen our response. Please let us know if you have any other questions or concerns as I will be locking this in 24 hours.
Thanks,
Edward
08-16-2022 07:11 PM
No - WiFi at the cabin was down the whole time I was there. I’ll be going back in September and hopefully get to do it then. Thank you!!
08-17-2022 08:19 PM
Hi Tawn,
Thanks for the update. We'll keep this thread open until you get the chance to try the steps.
Thanks,
Edward
08-30-2022 04:16 PM
Hi Tawn,
Chiming in to see if you have tried the suggested steps? Let us know, otherwise we'll be locking the thread.
Best,
Princess
08-31-2022 04:48 PM
Hi Tawn,
Due to inactivity, I'll go ahead and lock this thread in 24 hours. Feel free to start a new thread if you need assistance with your Google speakers and we'd be glad to assist you further.
Best,
Princess
07-17-2022 10:31 AM
Hi Tawn,
Thanks for the update! Keep us posted once you've tried the steps provided by MichaelP.
Thanks,
Edward