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Samsung phone wifi cuts out, stays connected, but says no internet. All other wifi devices work fine

Finxlow
Community Member

All devices on my home work well on the nest wifi. Two PC's, two laptops, apple phone, TV's lights ect. However my Samsung fold 3 is having random issues with connection.

It will connect to the wifi, saying it is connected but no internet. Then after a minute or ten minutes it will ayary working again. Then randomly it will do this again.

I've tried reddits posts about how to fix this, turning wifi location off in settings ect, but none of it has worked.

 

Does anybody know a fix to this?

My last router had no issues with this at all. It's only happened since switching to Google nest wifi. 

5 REPLIES 5

Bengal
Community Member

I too have this issue with my Galaxy Z Fold 3. Also had it with my S20+ Ultra (previous phone). Strange thing is, it can go months without it happening and then out of the blue it just works.  Not sure what the fix is. You could try forgetting the network/re-connecting. I don't have this issue with other wireless networks, just mesh wifi networks.

EdwardT
Community Specialist
Community Specialist

Hi folks,

 

@Bengal, thanks for the help! When was the last time your experience this? Does it happen on both of your phones at the same time?

 

@Finxlow, I'm sorry to hear that you're having an issue with the connection of your phone. Please try the steps that Bengal provided and let us know the results.

 

Thanks,

Edward

 

Jeff
Community Specialist
Community Specialist

Hi, Finxlow.
I just wanted to jump in real fast to see if you saw Edward's reply and to see if you still needed some help on this or if you were able to get it sorted out. If you are still needing some help, just let us know and we'll be happy to continue helping.
Thanks.

Jeff
Community Specialist
Community Specialist

Hi, everyone.
Just one quick final check in here since activity has slowed down. We'll be locking the thread in the next 24 hours, but if you still need help, I would be happy to keep it open. If there's more we can do, just let me know.
Thanks.

Jeff
Community Specialist
Community Specialist

Hi, everyone.
As we haven't had any activity here recently I'm going to go ahead and close the thread. If you have more to add, feel free to start a new discussion.
Thanks