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Smarthome connect to Google Nest wifi

canvietchung
Community Member

Hi, i have about 20 devices need connect to wifi. When i use google nest wifi, some of them got disconnected. 

My house is small and i have 1 router + 1 point (google nest). I can get maximum wifi coverage every corner in my house. 

I dont know what the problem is. can anyone suggest sth. 

12 REPLIES 12

olavrb
Platinum Product Expert
Platinum Product Expert

Could you give us some more details/ what exact problem are you facing? Do you have 20 or so devices that you don't manage to connect to Nest Wifi?


I don't work for Google.

I have about 20 smart devices in total. 

When the problem occur, about half of them get disconnected (10 devices). They are smart switch (tuya, sonoff) or dyson fan.

Google home or google nest still get connected.  

EdwardT
Community Specialist
Community Specialist

Hi folks,

 

@olavrb, thanks for the help!

 

@canvietchung, how's it going with your Google Wifi? Still need our help?

 

Thanks,

Edward

EdwardT
Community Specialist
Community Specialist

Hi canvietchung,

 

It's me again. I wanted to check back in to see if you have other questions and concerns. Feel free to let me know if you do. 

 

Thanks,

Edward

EdwardT
Community Specialist
Community Specialist

Hi canvietchung,

 

I'm just checking in to make sure that you've seen our response. Please let us know if you have any other questions or concerns as I will be locking this in 24 hours.

 

Thanks,

Edward

thank u for your concern. I replyed above

EdwardT
Community Specialist
Community Specialist

Hi canvietchung,

 

Thanks for letting us know. Could you tell us more about what's happening? Are you getting any messages when you try to connect your devices? To isolate the issue, could you try connecting your devices at about 10-15 feet from your Google Wifi router?

 

Let us know how it goes.

 

Thanks,

Edward

I dont get any messages. They simply disconnected and cant reconnect. 

my house is small, the mesh connection is good, all devices not too far from router and point (of course it less than 10-15 feet)

EdwardT
Community Specialist
Community Specialist

Hi canvietchung,

 

Thanks for the reply. If the devices disconnect at a specific time, could you check if you have scheduled pause for your devices? You could click on this link to learn more about this.

 

Thanks,

Edward

they are not stay disconnect all day. 

for ex: in morning all devices get connect and work well. but in evening, half of them got disconnect. 

 

Jeff
Community Specialist
Community Specialist

Hi canvietchung,

I just wanted to jump in real fast to see if you saw Edward's latest reply and to see if you still needed some help on this or if you were able to get it sorted out. If you are still needing some help, just let us know and we'll be happy to continue helping.

Thanks,
Jeff

EdwardT
Community Specialist
Community Specialist

Hi canvietchung,

 

I'm just checking in to make sure that you've seen our response. Please let us know if you have any other questions or concerns as I will be locking this in 24 hours.

 

Thanks,

Edward