Speed loss between modem and google wifi

[manuelguillen]

Hello, I have a 1 TB internet connection with my ISP, usally I don;t get the full speed, perhaps about 650 mbs. To my ISP modem I have connected a google wifi point via ethernet using a CAT7 ethernet cable. When I test the speed of the modem, I get above 600, when I test the speed of the google point I get half or less of the speed. Which means that I'm loosing speed between modem and point. How can I resolve this issue? Thanks

[danbedin]

https://www.googlenestcommunity.com/t5/Nest-Wifi/Wired-Wireless-Upload-speeds-capped-at-100mbps-ATT-...

[Jeff]

Hey, manuelguillen.
Sorry for the late response here, but I wanted to check in to see if you were still having this issue and to see if you have done any troubleshooting so far. If you still need help, let me know and I'll be happy to work on this with you.
Thanks.

[Jeff]

Hi, manuelguillen.
I just wanted to check in real fast to see if you saw my reply and to find out if you still needed any help on this. If you're still needing assistance, please just let me know and I'll be happy to continue helping.
Thanks.

[manuelguillen]

Sorry for the late response!!! The situation still the same, My modem registers like 600 and the google wifi registers like 250. Don’t know what the problem is!

[Jeff]

Hey, manuelguillen.

When you run the speed tests, are you running that through the Google Home app or using another speed test? If so, are you able to also run a mesh test and let me know what connection strength your WiFi points are showing?

Thanks.

[manuelguillen]

Hi, Jeff! Let me run the tests and I'll get back to you! Thanks for your help!

[Jeff]

No problem, manuelguillen. Just let me know how things look when you get a chance to run through those test.

Thanks!

[Jeff]

Hi, mnauelguillen.

It's been a little while and I wanted to check in to see if things worked out for you or to see if you still needed some help here.

Thanks!

[Jeff]

Hey, everyone.
It looks like we've slowed down here again. We'll be closing up the thread unless anyone else has any input or needs anything else. If so, just let me know and we can keep this open a bit longer.
Thanks.

[Jeff]

Hi, everyone.
As we haven't had any activity here recently I'm going to go ahead and close the thread. If you have more to add, feel free to start a new discussion.
Thanks