Still at 91 mpbs. Who’s got the answer.

[Thekrahl]

I have been stuck at 91 mpbs for a while now.  Got with att and set my modem/router into pass through mode.  Got google chat to set my puck to the right settings and still stuck.  

Here is my setup:

Att Modem/Router BGW210 - In pass through mode.

3 Google Pucks AC-1304

  version: 14150.376.32

Help me solve this.

1st Google Chat said get your modem in bridge mode.  It’s now in pass through mode which is my modems version of bridge mode. 

2nd Google Chat was Google Puck settings.  Changed the dsn from googles 8.8.8.8 to now the 1.1.1.1.  Told speeds will increase and to monitor it. 

What’s next?

[Thekrahl]

Update google told me to put it back in 8.8.8.8 and still no change.  On my last straw when it comes to having a google router.  Just sad a product got worse when a newer version of its products came out.  Sad day in google ma behalf.

[Thekrahl]

Update part 2.  

We are going to escalate the case to our senior support department to have recommendations for this issue. They will determine what we need to do.

I will follow this case by email. Please wait for my email in the following 4 and 48 hours.

We will see what happens.

Wish me luck!

[olavrb]

Is 91 mbps measured from a device connected to the primary Nest Wifi LAN port, or is it from inside the Google Home app?

What's the speed you get straight from your ISP? To test, disconnect Nest Wifi, plug your modem to a PC and do a speed test.

Have you tried a different ethernet cable? Speeds capped to close to 100mbps, a.k.a "fast ethernet", could indicate faulty ethernet equipment.

[carguy143]

When seeing speeds close to 100mpbs, the first thing I check is the LAN cable to ensure it's capable of faster speeds 

[AbigailF]

Hey folks, 

Thanks for lending a hand, @olavrb and @carguy143.
@Thekrahl, I wanted to follow up and see if you are still in need of any help. Please let me know if you are still having any concerns or questions from here, as I would be happy to take a closer look and assist you further.

Thanks,
Abi

[AbigailF]

Hi everyone,

Checking back in should you still have some questions here. Let us know by replying to this thread. 

Best, 
Abi

[AbigailF]

Hello Thekrahl,

We haven't heard from you in a while so we'll be locking this thread if there is no update within 24 hours. If you have any new issues, updates or just a discussion topic, feel free to start a new thread in the Community.

Regards, 
Abi