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can't change the wifi channel

fjleon
Community Member

yet another "i can't change the wifi channels" post. i got at least 4 other posts suggestions when creating this one, but wanted a new one just to put on a tiny bit of additional pressure.

i just installed the wifi nest pro using tmobile home internet (whose gateway doesn't allow you to turn off wifi) so I have two wifi networks sitting within inches of each other and they are both using the exact same channel on 5ghz.

On the product advertising page it says:

"Smarter network. Smoother connections."

"Proactively monitors and fixes common issues itself."

"Knows how to optimize for performance."

Well, it seems that doesn't include "hopping to a different channel if the current one is in use"

How hard is it to add a feature to the advanced settings to change the channel? Why can TP-Link offer a button that once you tap will automatically change the channel to one that is free and Google can't/won't?

6 REPLIES 6

David_K
Platinum Product Expert
Platinum Product Expert

I don't discredit your point about it being nice to have the option, but it's designed to be as simple as possible. It choosing the same channel is not necessarily a bad thing. There's a good explanation of what I mean below.

Google Nest Wifi or Google Wifi chose a crowded channel - Google Nest Help

fjleon
Community Member

It's a good point but doesn't mean they can't add the feature under the advanced networking features menu.

There are so many users wanting this, you would think Google understands consumer demand

MichaelP
Diamond Product Expert
Diamond Product Expert

Hello @fjleon 

Each Google/Nest WiFi (and Nest WiFi Pro) unit dynamically chooses a WiFi channel in the 2.4GHz band based on measured usage in the vicinity. But, in the 5GHz band, there aren't actually that many to choose from due to the DFS rules for much of that band and the wider channel width used here, so it's statically configured into the units based on their region (in the US, they use a channel in the upper part of the 5GHz band, but in the EU, for example, they can only use a channel in the lower part of the band).

Nest WiFi Pro uses the 6GHz band to serve clients as well as carry the mesh interconnect traffic, but there isn't as much congestion in that band (yet), and there are more channels available to start with.

Given the limited number of 5GHz channels that are practically available, it's not a surprise your T-Mobile system is using the same 5GHz channel. That doesn't mean it's a big problem, though. I would try to ensure the two radios are at least 3 feet apart, but as long as nothing is actually connecting to the T-Mobile WiFi, it will just be transmitting a few beacons each second, so it shouldn't cause any actual congestion.

AbigailF
Community Specialist
Community Specialist

Hey folks, 

Thanks for lending a hand, @MichaelP, @David_K and @RachelGomez123.
@fjleon, I wanted to follow up and see if you are still in need of any help. Please let me know if you are still having any concerns or questions from here, as I would be happy to take a closer look and assist you further.

Thanks,
Abi

AbigailF
Community Specialist
Community Specialist

Hi fjleon,

Checking back in should you still have some questions here. Let us know by replying to this thread. 

Best, 
Abi

AbigailF
Community Specialist
Community Specialist

Hey fjleon,

We haven't heard from you in a while so we'll be locking this thread if there is no update within 24 hours. If you have any new issues, updates or just a discussion topic, feel free to start a new thread in the Community.

Regards, 
Abi