cancel
Showing results for 
Search instead for 
Did you mean: 

Temporary disable 5ghz for new device set up

Larrynx
Community Member

Hey Google guys.

Just an idea. A lot of devices can only connect to 2.4 GHz band. Would it be possible to add an option to temporarily disable the 5ghz band for like 15 minutes. It would save people a lot of time and make setting up new devices so much easier in the future

2 REPLIES 2

Jeff
Community Specialist
Community Specialist

Hey, Larrynx.

I'm sorry for the late reply here, but I wanted to make sure we addressed your comment. While there's no way to disable the 5GHz band on the WiFi points or router, most devices will still connect to the 2.4GHz band as both are actually running simultaneously. Every once in a while a device does struggle to connect, and in that instance I can see how your suggestion would be useful. I can pass your suggestion on to our internal teams for consideration.

If you have any other questions, please let me know and I'll be happy to help you out.

Thanks!

Jeff
Community Specialist
Community Specialist

Hi, Larrynx.
Just one quick final check in here since activity has slowed down. We'll be locking the thread in the next 24 hours, but if you still need help, I would be happy to keep it open. If there's more we can do, just let me know.
Thanks.