a week ago
I’m having persistent issues setting up my 3-pack of Google Nest WiFi Pro units. I deleted my original Google Home setup and created a new Home in the app. When I attempt to set up the primary pod, I consistently receive the error message: “The caller does not have permission.”
I’ve already:
Despite these steps, I am unable to complete the setup. I have been at it for over 2 hours!!! The app either tells me the internet is offline (when it’s not), or it repeats the “caller does not have permission” message. I also occasionally receive an internal error message with no further explanation.
I urgently need assistance resolving this access issue so I can use the system I purchased.
a week ago
I am having similar issues. I have tried resetting and deleting Google Home app and reintsalling. I have been at it for about 4 hours now, installing, unistalling etc... I can get the main wifi point to work, but then I cant get the others to speak to the main one. I put them right next to the main one and the app tells me that I need to move the point closer to the wifi point. I am going to take these back and get something that works unless I don't get a quick fix as I am over it at the moment.