04-17-2025 08:18 AM
Hello,
04-20-2025 03:53 PM
Hi DashRiprock,
Thanks for reaching out to our community.
I understand that you're looking to replace your current Nest WiFi mesh system with Nest WiFi Pro or another system and have some concerns before proceeding. Additionally, you're unable to locate your existing Nest WiFi mesh system within the Google Home app. No worries, help is here.
Regarding your inquiry about the expected behavior of your devices, such as your Nest thermostat, Nest doorbell cam, and other devices when you upgrade from Nest WiFi to Nest WiFi Pro mesh. I confirm to you that they can be reconnected to the new network without issue if you use the same network name and password.
To answer the second question about unplugging the current system and giving the same name and password to the new system to replace the Nest WiFi with the Nest WiFi Pro, I don't recommend you do it in this way. For more information, visit our Google Help Center to learn more about replacing existing Nest WiFi or Google WiFi with Nest WiFi Pro.
Finally, to better assist you with locating your old network in the Google Home app, could you please answer the following questions:
Please keep me posted.
Best regards,
Virna