Tv streaming issues

[CarlaINNC]

My brand new TCL series 6 TV is having constant streaming issues. Until recently, it worked very well. I’ve reset the Nest twice. On Google Home it says the connection with the tv is “good”.

all other devises are “great”. What is the fix?

[RXShorty]

Hi @CarlaINNC 

Most of the time, the WiFi adapters in TVs aren't that great.

Maybe there is an update for your TV that fixes the WiFi issues?
Did you also try a factory reset of your TV?
Maybe worth a shot, but please note that you have to set up your TV again.
If possible, you can also try connecting it with an ethernet cable. 🙂

[AbigailF]

Hey folks, 

@RXShorty, appreciate your helpful response. 
@CarlaINNC, chiming in to ensure everything is good here. Were you able to see RXShorty's response?

Best,
Abi

[AbigailF]

Hi CarlaINNC,

Chiming in to see if you still need assistance with this. Hope the previous post helped. Let us know if you have additional questions ― we'd love to help.

Thanks,
Abi

[AbigailF]

Hello CarlaINNC,

I'm just checking in to make sure that you've seen our response. Please let us know if you have any other questions or concerns as I will be locking this in 24 hours.

Regards,
Abi