to summarize, I have the exact same
The proposed solution won’t work because the device is “offline” - it not part of the mesh. So when you’d the device tile it takes you to a different screen if you click the gear then it fails, if you click the 3 dots doesn’t show anything helpful.
added some additional screen shots here:https://imgur.com/a/9eGZwSN
Hey @MrDude .
This article walks you through the steps on how to remove the device from the app even if it is offline:
At the bottom of this article, it tells you how to factory reset the device using the reset button on the device:
And just FYI, Google does not recommend having more than 5 devices in the mesh network as it can cause bandwidth issues: How many Nest Wifi Pro, Nest Wifi, or Google Wifi routers or points do I need?