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Two Google Wifis of four not connecting to the Network

Martini
Community Member

Hi

The problem show up again on my Google Wifi devices.
"Google Wifi - Factory Reset - "Pulsing blue" mode does not get recognized by Google Home"

Again, two of the four Google Wifi went offline. Google home reported as offline and both where on solid white light.
I checked the connected devices and none were connecting to this two Google Wifis.

I completed again the factory reset for both "Google Wifis". Google home found them, I scanned the QR code without issues, but at the end of the configuration it gave me an error. After that the Google Wifi turned to "solid white".

Google Home still reports the two "Google Wifis" are not part of the network. The two "Google Wifis" disconected are in solid white color.

I had this configuration working for two years and was working ok. On the last days I had been experiencing problems.

Google Wifi 1st gen. Firmware: 13729.57.27

Google home app: 2.45.1.8


Regards

4 REPLIES 4

Martini
Community Member

Hi.

I don't understand what is going on. Two days ago Google Home reported that the four Google Wifi are working fine, all four are in "solid white" light. And today Google Home report a Google Wifi is not connected, but the device is also on "solid white".

I'm starting to think that the latest Google Home app update broke something.

Is there some other way I can test if the "Google Wifi" points without Google home? Do you recommend some Wifi measuring tool to see if they are online or not?

Regards

Martini
Community Member

Hi

It seems that Google Home "2.46.1.7" (2021-11-11) improved my situation (for the moment). I haven't get any report of losing signal on the "Google Wifi" for the last two weeks.

No firmware updates seems to be done to the "Google Wifi" devices.

Let's hope things continue to work without problems.

Regards

Jeff
Community Specialist
Community Specialist

Hey, Martini.

I just wanted to check in to see if things were still running smoothly for you after your settings changes. If you're having issues, please let me know.

Thanks.

Jeff
Community Specialist
Community Specialist

Hi, everyone.
As we haven't had any activity here recently I'm going to go ahead and close the thread. If you have more to add, feel free to start a new discussion.
Thanks