cancel
Showing results for 
Search instead for 
Did you mean: 
Replies are disabled for this topic. Start a new one or visit our Help Center.

Unable to Print wirelessly on Brother MFC-9335CDW

NL1
Community Member

Hi All,

I just moved changed my Netgear router with Google router and 2 mesh's. Since this change I am unable to print any document over wifi from my PC (drivers installed) and phones. My devices detect the printer, however, when I send the print command, it returns the error " Failed to Contact Printer".

However, when I put my old router back, which isnt a mesh, it works smoothly.

I have tried the following:

  • Connect my the printer with the router via cable
  • turn off both mesh's and just connect the router to the printer wirelessly

Nothing works. Any advice apart from changing the printer or going back to netgear?

1 REPLY 1

PatrickP_Viking
Gold Product Expert
Gold Product Expert

Hey @NL1 .

Can you provide more details on how your network is set up (how things are connected)? Who is your ISP? What ISP gear is installed in your network setup?