WiFi speedtesting at 0mbps

[nicpenning]

I am reviving this thread: https://www.googlenestcommunity.com/t5/Nest-Wifi/Home-App-s-speedtest-shows-internet-speed-is-0/td-p...

I have the same problem and it started around the same time, mid December. Still reporting 0 maps even though any other speed tests show 180mbps+.

I only noticed this because some devices are buffering videos and can't easily stream and it seems the devices don't seem to download above 1mbps so unsure if it's correlated but figured the speed test needs to be resolved at a minimum. 

Speed test from google.com works but not the speed test in the Google home app.

I too tried to download an app and it stuck at pending for a long time until it just failed. Is there an upstream provider (ISP) issue at hand here?

[nicpenning · Accepted solution]

This frustratingly resolved itself after 6+ days. There must be a correlation with downloading apps from the play store as well because after I was able to do a speed test and show normal speeds I could download an app without it being stuck in pending and eventually failing. 

[AbigailF]

Hey nicpenning,

Thanks for the update. I'm happy to hear that it's working now. I wanted to follow up and see if you are still in need of any help. Please let me know if you are still having any concerns or questions from here, as I would be happy to take a closer look and assist you further.

Thanks,
Abi

[AbigailF]

Hi nicpenning,

Checking back in should you still have some questions here. Let us know by replying to this thread. 

Best, 
Abi

[nicpenning]

Nothing else is needed at this time since it resolved itself without any intervention. 

[AbigailF]

Hello nicpenning, 

Awesome — glad to hear that your issue is fixed. It looks like we can consider this one complete, so I will lock the thread shortly unless I can help out with anything else. 

Regards, 
Abi