WiFi

[Igiveup]

My google WiFi that I migrated to the Home app now shows devices listed as “ no name” and “unnamed “ some have a IP address others don’t some have a MAC address but I can’t figure out what devices they are. How can I do that? 

[olavrb]

You can use a LAN / subnet scanner, like "Advanced IP Scanner" for Windows.

• https://www.advanced-ip-scanner.com/

Or Fing for Android or iOS:

• https://play.google.com/store/apps/details?id=com.overlook.android.fing
• https://apps.apple.com/us/app/fing-network-scanner/id430921107

If you don't find the IP or MAC of a device in the Google Home list, it's probably not connected anymore, and should be removed automatically after some time. But this doesn't always work, and you can't manually remove devices from the list yourself.

• https://www.googlenestcommunity.com/t5/Nest-Wifi/Wifi-How-to-delete-previously-connected-devices/m-p...

You can however get a "fresh start" by factoey reseting all Nest Wifi devices and set it up from scratch. Use the same network name (SSID) and password, then your devices will reconnect to the new network automagically.

• https://support.google.com/googlenest/answer/6246619?hl=en
• https://support.google.com/googlenest/answer/9548301?hl=en

[EdwardT]

Hi folks,

@olavrb, thanks for the help!

@Igiveup, how's it going with your Google Wifi? Still need our help?

Thanks,

Edward

[EdwardT]

Hi Igiveup,

It's me again. I wanted to check back in to see if you have other questions and concerns. Feel free to let me know if you do. 

Thanks,

Edward

[EdwardT]

Hi Igiveup,

Just checking in to make sure that you've seen our response. Please let us know if you have any other questions or concerns as I will be locking this in 24 hours.

Thanks,

Edward

[Igiveup]

I will try one one solution offered. Thank you 

[EdwardT]

Hi Igiveup,

How's it going? Were you able to try the steps provided by olavrb? Let us know the results.

Thanks,

Edward

[Igiveup]

I am still waiting for the fella recommended to me to help set up my new PC.  I admit I’m lost and will wait for him. 

[EdwardT]

Hi Igiveup,

Thanks for the update. No worries, I'll keep this thread open while you're waiting for the tech. Let us know if you have questions and we'd be glad to assist you.

Thanks,

Edward

[EdwardT]

Hi Igiveup,

I wanted to follow up and see if you are still in need of any help? Please let me know if you are still having any trouble from here, as I would be happy to take a closer look and assist you further.

Thanks,

Edward

[EdwardT]

Hi Igiveup,

Just checking in to make sure that you've seen our response. Please let us know if you have any other questions or concerns as I will be locking this in 24 hours.

Thanks,

Edward