Wifi Set Up Confusion

[Wificonfused22]

New system with 4 points (1 designated as router and 3 points).  Router and 1 point set up with no issue.  However, yesterday had issue connecting next point . This morning that point is connected.  Now I have the final point to set up. First I thought was going well, but it did not recognize the QR code several times. I then read that you can use the "no QR code" option, but that option was not available when I went back into to set it up. I unplugged the point, waited, and then tried again.  Now not finding the point. How to I correct this issue?  And.......

Also, four devices are showing on my Google account. I'm confused as it did not allow me to connect the 4th one?  Is there any way to look into my account to see which Set Up Numbers are assigned to which device (named living room, bedroom, etc) to clarify I have each one set up? Any assistance would be greatly appreciated.

[EdwardT]

Hi Wificonfused22,

Thanks for reaching out. I'm sorry to hear that you're having an issue with setting up your Google Wifi points. I'd love to know more about this and I have a few questions:

• What's the light status of the point that you're setting up?
• Do all 4 devices on your Google Home app appear online?

Looking forward to your response.

Thanks,

Edward

[EdwardT]

Hi Wificonfused22,

It's me again. I wanted to check back in to see if you have other questions and concerns. Feel free to let me know if you do. 

Thanks,

Edward

[Jeff]

Hi everyone,

Just one quick final check in here since activity has slowed down. We'll be locking the thread in the next 24 hours, but if you still need help, I would be happy to keep it open. If there's more we can do, just let me know.

Thanks,
Jeff