08-13-2022 06:30 PM
In my google home app history it shows that my Nest had been offline for 36 hours. However, I was connected to WiFi?
08-17-2022 04:55 PM
Hi TRH56,
Thanks for reaching out. I'd love to know more about this. What device is showing offline on your Google Home app? Is this the only device on the Google Home app that you're having an issue with?
Looking forward to your response.
Thanks,
Edward
08-22-2022 02:35 PM
Hi TRH56,
I just wanted to jump in real fast to see if you saw Edward's reply and to see if you still needed some help on this or if you were able to get it sorted out. If you are still needing some help, just let us know and we'll be happy to continue helping.
Thanks,
Jeff
08-24-2022 09:44 AM
Hi everyone,
Just one quick final check in here since activity has slowed down. We'll be locking the thread in the next 24 hours, but if you still need help, I would be happy to keep it open. If there's more we can do, just let me know.
Thanks,
Jeff