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Wifi connection

ElyseV
Community Member

How can I view which wifi connection my cameras are connected to? 

1 Recommended Answer

Hey @ElyseV .

From the home screen in the Google Home app, select Wi-Fi. On the next screen you should see your network and some options; select the Devices button. Once on the devices page, you can select the device and see the information including the connections.

If you are still not seeing the above, please reply with some screen shots so we can determine if there is something wrong with your app.

View Recommended Answer in original post

6 REPLIES 6

PatrickP_Viking
Gold Product Expert
Gold Product Expert

Hey @ElyseV .

Go to the Google Home app, select the Devices view for the network, and then select the device. You will see the connection type and which point it is connected to in the list.

Thank you for the speedy response. However, we have gone through those quite a few times, and none of the things in your instructions ate what happens with our app. If I click on our cottage, we vet options of camera, routines or settings. Settings opens options home info, household, rooms& groups, privacy, public view, etc.

Hey @ElyseV .

From the home screen in the Google Home app, select Wi-Fi. On the next screen you should see your network and some options; select the Devices button. Once on the devices page, you can select the device and see the information including the connections.

If you are still not seeing the above, please reply with some screen shots so we can determine if there is something wrong with your app.

Jeff
Community Specialist
Community Specialist

Thanks for the tips, Dianahemes.

 

Hey ElyseV,

 

I just wanted to follow up to see if you saw Dianahmes' suggestions and to see if you were able to try those out. If they worked out for you or if you need any  more help, just let us know. If there's more we can do to help, we'll be happy to keep working on this with you.

 

Thanks,
Jeff

AbigailF
Community Specialist
Community Specialist

Hi folks,

Chiming in to see if you still need assistance with this. Let us know if you have additional questions ― we'd love to help.
Appreciate your helpful response, @Jeff.

Best,
Abi

AbigailF
Community Specialist
Community Specialist

Hello everyone,

We haven't heard from you in a while so we'll be locking this thread if there is no update within 24 hours. If you have any new issues, updates or just a discussion topic, feel free to start a new thread in the Community.

Regards, 
Abi