iOS devices can no longer connect to Nest WiFi

[MikeO1]

Hi

All our iOS devices have stopped working on our primary wifi network.  We have a Nest Wifi router and 3 points.  

All other devices are fine and connect as normal.

On the iOS devices there wifi signal is showing as strong but there is no connection

We  got round this briefly by creating a Guest network but after a short period that stopped working as well for the iOS devices

Can anyone assist?  Its all very frustrating.  Thanks

Mike

[PatrickP_Viking · Accepted solution]

Hey @MikeO1 .

There are iOS issues due to default settings that are enabled. Please see the below article to assist with troubleshooting:

Troubleshoot setup with iOS 

Please let us know if this resolves the issue or if you need further assistance.

[LovelyM]

Hello everyone, 

@PatrickP_Viking, I appreciate your help.

@MikeO1, please inform me if you've tried the suggestions from the support website above. I want to make sure you're all good.

Best, 
Lovely

[AbigailF]

Hi folks,

Chiming in to see if you still need assistance with this. Let us know if you have additional questions ― we'd love to help.
Appreciate your help here, @LovelyM.

Regards,
Abi

[MikeO1]

Yes thank you, went through the suggestions above and all seems sorted now 

[AbigailF]

Hey MikeO1, 

Awesome — glad to hear that your issue is fixed. It looks like we can consider this one complete, so I will lock the thread shortly unless I can help out with anything else. 

Best, 
Abi