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Wifi point won't reconnect after being unplugged

St_Sm
Community Member

I just found a wifi point in a bedroom that was unplugged.  After plugging it back in and pressing a reset button on the back, I hoped it would wake up and show up again on my network.  No such luck.  What am I doing wrong?

Thanks

5 REPLIES 5

LiamTheGoblin
Community Member

I'm having a similar problem, I posted it here: 

https://www.googlenestcommunity.com/t5/Nest-Wifi/Nest-wifi-router-not-connecting-as-a-point-after-fa...

I wonder if there was a cloud update that has been causing this?

Jeff
Community Specialist
Community Specialist

Hi, St_Sm.

Sorry for the issues you're having reconnecting your WiFi point. I'm sure that's frustrating and confusing. Do you happen to see any status lights on the point when you plug it in? If so, what color do you see, and are the blinking, are they solid, or is there some sort of pattern to them?

Thanks.

Jeff
Community Specialist
Community Specialist

Hi, St_Sm.
I just wanted to check in real fast to see if you saw my reply and to find out if you still needed any help on this. If you're still needing assistance, please just let me know and I'll be happy to continue helping.
Thanks.

Jeff
Community Specialist
Community Specialist

Hi, everyone.
Just one quick final check in here since activity has slowed down. We'll be locking the thread in the next 24 hours, but if you still need help, I would be happy to keep it open. If there's more we can do, just let me know.
Thanks.

Jeff
Community Specialist
Community Specialist

Hi, everyone.
As we haven't had any activity here recently I'm going to go ahead and close the thread. If you have more to add, feel free to start a new discussion.
Thanks