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Wifi points stating online, but will state green with no response.

Community Member

I recently had to reposition my nest wifi points to one to each floor of a 2000 sqfoot townhouse. The main router will stay online. but the 2nd and 3rd point will drop off online at random times. I have to reboot the network to get them back online. any ideas other then factory resetting the network?


Platinum Product Expert
Platinum Product Expert

What does the Google Home wireless mesh test say?

About placement:

How many pucks are enough:

Also, consider wired backhaul if possible. Not possible with the Nest Wifi add-on points though, as they have no ethernet ports.

I don't work for Google.