Wifi restarting by itself.

[WJLIM]

Starting a new thread because my previous one was moved to another thread that is totally unrelated.

My google nest wifi router keeps restarting on its own and its getting real annoying. The below mentioned is what I have done so far that didn't help.

1. If you're using a modem/router combo, set that to bridge mode to avoid double NAT issues.
2. Make sure that there is minimal to no interference (concrete, bulletproof glass, metal, mirror, etc.) and the points are no more than two rooms apart.
3. Remove any special characters in your network name and password.
4. Turn off IPv6.
5. Change your DNS server into 8.8.8.8 on the primary and 8.8.4.4 on the secondary server. Hit the save/ floppy disk icon on the upper right.
6. Unplug the power from your Google Wifi point for 2 minutes.
7. If the issue persists, try factory resetting your network.

Please get back to me on how to resolve this issue as this has been ongoing for the past year.

[sicsacol]

Hi @WJLIM,

Thanks for reaching out. Sorry to hear that you're going through this with your Nest wifi router. I understand it can be frustrating when your device isn't working as expected. No worries, I'm here to help.

Since you've already tried some troubleshooting steps, the next best step might be to contact our Google Nest support team. They have the expertise to take a deeper look at your router's internal settings and provide further assistance. The support team may ask you for some information about the issue you're experiencing: Share feedback about Google Nest Wifi or Google Wifi. Having this information ready will help them diagnose the problem faster.

I appreciate your troubleshooting efforts!

Please let me know if you have any questions from here, as I would be happy to take a closer look and assist you further.

Regards,

Jonathan