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Wifi setup

r212st
Community Member

Unable to connect after setting up google nest Wifi on my iPhone

5 REPLIES 5

olavrb
Platinum Product Expert
Platinum Product Expert

Make sure you have no VPN enabled/ connected; not any 3rd party product, nor the "Apple iCloud Private Relay".

https://support.apple.com/en-us/HT212614

Make sure the Google Home app has permissions to "local network access".

https://support.google.com/chromecast/answer/7172427?hl=en


I don't work for Google.

r212st
Community Member

I have a few other questions; I have a Netgear CM100 cable modem, and Netgear RAX43-100 NAS Nighthawk Router. Can I also use a Nest Wifi Router? Or do I even need a Nest Wifi Router? Can the two work in harmony? I don't want to change all the passwords on all the ancillary wifi equipment. Your suggestions are greatly appreciated.

olavrb
Platinum Product Expert
Platinum Product Expert

The main Nest Wifi puck will act as a router with NAT, firewall, DHCP. Having more routers in front or behind it is not recommended as you'll get double NAT. Any router in front should either be removed or bridged.

I would recommend to remove the Nighthawk router from the mix.

To get your wireless devices to connect to Nest Wifi just reuse the network name (SSID) and password, and they should reconnect automagically.


I don't work for Google.

Jeff
Community Specialist
Community Specialist

Hi r212st,

I just wanted to jump in real fast to see if you saw olavrb's latest reply and to see if you still needed some help on this or if you were able to get it sorted out. If you are still needing some help, just let us know and we'll be happy to continue helping.

Thanks,
Jeff

Jeff
Community Specialist
Community Specialist

Hi everyone,

Just one quick final check in here since activity has slowed down. We'll be locking the thread in the next 24 hours, but if you still need help, I would be happy to keep it open. If there's more we can do, just let me know.

Thanks,
Jeff