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Wifi slow with Nintendo Switch

rangi
Community Member

I bought a Google Nest Router for my house and when I try play online on my Nintendo switch it doesn’t work for certain games, says the connectivity times out.

when I take my switch to my condo, which uses the same Spectrum WiFi, but has a different router, I can play online on the switch with no trouble.

I saw another thread where it was recommended to prioritise gaming on the Google Home app and priorities the switch device, I tried these things but still not luck.

regretting buying the more expensive Google router

6 REPLIES 6

EdwardT
Community Specialist
Community Specialist

Hi rangi,

 

Thanks for reaching out. I'm sorry to hear that you're having an issue with your Google Nest router. I'd love to know more about this and i have a few questions: 

 

  • Are you only experiencing an issue with the Nintendo Switch? 
  • How far are you from the router when the connectivity times out?

Looking forward to your response.

 

Thanks,

Edward

Jeff
Community Specialist
Community Specialist

Hi, rangi.
I just wanted to jump in real fast to see if you saw Edward's reply and to see if you still needed some help on this or if you were able to get it sorted out. If you are still needing some help, just let us know and we'll be happy to continue helping.
Thanks,
- Jeff

rangi
Community Member

Hi Edward & Jeff,

 
It’s still slow, I even moved the nest port right next to the switch and made the switch the priority on Google home and no difference. Any advise is appreciated. Itʻs only the Switch that is having issues, all our other devices work no trouble.

Jeff
Community Specialist
Community Specialist

Hey, rangi.

Sorry for the continued issues you're having. I do have one thing for you to check. Do you have any preferred activities set up the Home app? If you do, try removing them and see if it has any impact. Take a quick look and let me know if you see anything set up.

Thanks,

- Jeff

Jeff
Community Specialist
Community Specialist

Hi, rangi.
I'm circling back to see if you saw my reply and to see if you had a chance to check that out for me.

Thanks,

- Jeff

Jeff
Community Specialist
Community Specialist

Hey, everyone.
It looks like we've slowed down here again. We'll be closing up the thread unless anyone else has any input or needs anything else. If so, just let me know and we can keep this open a bit longer.
Thanks.