Wifi

[RearsdntflSh]

I bought a one pack Google wifi . I connected it to my spectrum modem & completed the set up . 

Can I now disconnect my Google wifi modem from my spectrum modem & place it in another room in my home to extend the wifi signal across my house ?

[MichaelP · Accepted solution]

Hello @RearsdntflSh 

No, Google WiFi is not a WiFi extender. The primary Google WiFi unit must be connected to your internet service via Ethernet. You can get additional Google WiFi units to expand the coverage area provided by the primary, and those do not need to be connected to the primary via Ethernet.

[Snowflake2323]

Please help me figure this out 

[Snowflake2323]

Please help me figure this out I cannot get my Google hub linked up to my internet is telling me to link up but I don't know how I've spent hours and hours on it today trying to figure it out all I want is to turn my music on very frustrated thank you for any help

[MplsCustomer]

@Snowflake2323 

To contact Support:

1. Go to https://support.google.com/googlenest/gethelp.
2. Select a category/product family, and type in a brief description of the issue, then click "Next".
3. Click "Other", then click "Next step".
4. Under "Resources", just click "Next step". (Clicking one of the listed links will bring up a Help page page.)
5. Under "Contact options", choose to get a phone call or chat with the team, depending on availability in your country.

[Ashepherdson]

Have you followed the setup procedure here ? 

https://support.google.com/googlenest/answer/7029485?hl=en-CA&co=GENIE.Platform%3DAndroid

[RearsdntflSh]

Thank you very much .

[Jeff]

Hey, RearsdntflSh.

It looks like you were able to get this worked out with MichaelP's help, but I wanted to follow up real fast to see if there's anything else you needed before I marked this one as resolved. If you need anything else, just let me know.

Thanks!

[Jeff]

Hi, everyone.
As we haven't had any activity here recently I'm going to go ahead and close the thread. If you have more to add, feel free to start a new discussion.
Thanks