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Yellow flashing light on Nest Wi-Fi Pro (Internet working fine)

Wyv
Community Member

Hi. I have a flashing yellow light on each of my 3 Google Nest Wifi pro units.

 

The network is working fine. Speeds are good and the mesh is solid. No issues with internet.

 

The yellow lights are driving me nuts though, especially the one in the bedroom. I’ve had to put a piece of tape over the lights which isn’t something I want to do on a setup I’ve spent hundreds on.

 

I have had this setup for about 3 months and it’s been working perfectly until this issue occurred couple of weeks ago.

 

I tried restarting devices several times, both manually and via the app. I also tried a full factory reset and restore.

1 Recommended Answer

sicsacol
Community Specialist
Community Specialist

Hi Everyone,

 

Thanks for posting. I really appreciate your passion for the Nest Wifi pro. 

 

Our engineers are working on a fix related to the latest Nest Wifi Pro update, and we expect to have an update within the next few days.

 

In the meantime, your input is valuable. Please feel free to send feedback using the methods within the Google Home app.

 

If you have any further questions, you can reply to this post.


Regards,

Jonathan

View Recommended Answer in original post

8 REPLIES 8

IrishRenegade32
Community Member

I am having the same issues as well. Started about a week or so ago when I noticed flashing yellow lights on all WiFi Pro devices. A quick help search said that there were network issues and to refer to the Home App. Just like the OP my Home app states everything is running well with mesh tests being successful and reporting great connections between all devices. A network test was also reporting no problems and reporting speeds of 762 UP and 833 DOWN. I ended up performing a factory reset as that was a suggestion if there were still network issues and now the speeds have dropped significantly (512 DOWN 163 UP), and the devices are still displaying flashing yellow lights despite the app stating all is good.

 

Model: G6ZUC

Software: 3.73.406133

Having same exact issue.  Slow flashing yellow light on all 5 Wifi Pro devices.  Network on all devices working normally though all stated causes points to network error which is not the case.  Information regarding firmware updates states latest US version (March 29, 2024) is 3.71.406133.  I have not see any instance mentioning a later version of firmware  All of my devices are sitting on a firmware version of 3.73.406133 though I can’t find any information when I search this version.  Logical thinking is since there is no network error, since all devices are working, a bug fix is needed to turn the blinking yellow light off.  Should mention I have performed multiple system resets to no avail.

Wotfoot
Community Member

I am in the same boat, internet working fine and wifi fine but slow blinking light. I've tried power cycling them, I've tried restarting with google home, tried changing various settings in them but nothing helps. How can I see the specific error this light represents?

AlphaVet
Community Member

Search “WiFi Pro slow blinking yellow light”. The explanation given will be that the most likely cause is a network error. However the few posts of this problem all say there is no network problem. Common fact of posts is an installed version of 3.73.406133. 

Smf09636
Community Member

That is a bug in the latest version of the firmware. We are aware of the issue and are working on a fix. In the meantime you can turn the lights off in the app.

Wyv
Community Member

Great to hear it's being worked on. But switching off the lights doesn't work for the yellow 'network error' light, it says so on the app.

skyred
Community Member

I ran into the same problem. When my devices were automatically upgraded to firmware 3.73.406133. The devices kept restarting, and I kept losing Internet every minute or so for about 10 seconds. Very frustrating!

 

I am using the devices in a place that certain Google servers are blocked, but Internet in general works. The latest version just mare the product instable and not robust.

sicsacol
Community Specialist
Community Specialist

Hi Everyone,

 

Thanks for posting. I really appreciate your passion for the Nest Wifi pro. 

 

Our engineers are working on a fix related to the latest Nest Wifi Pro update, and we expect to have an update within the next few days.

 

In the meantime, your input is valuable. Please feel free to send feedback using the methods within the Google Home app.

 

If you have any further questions, you can reply to this post.


Regards,

Jonathan