Not sure the product I have. It is a router and two points. It will not connect to house wifi. The reason I need to reconnect is because I changed wifi companies. I have factory reset and tried all the suggestions for connecting. I feel like it has to do with the password to our wifi. I have tried to find a portal to add it but the Google Home app does not follow the menu that the help information says it does and I cannot find a way to address the wifi. Yes it is the latest Google Home app. Frustrated and not very user friendly settings.
To be able to set up the network again, you must first delete the whole network from your Google Home home and factory reset all Nest Wifi units using the physical button.
@olavrb, appreciate your helpful response. @LJK1, chiming in to ensure everything is good here. Have you had the chance to try the suggestion above? If yes, how is it?
We haven't heard from you in a while so we'll be locking this thread if there is no update within 24 hours. If you have any new issues, updates or just a discussion topic, feel free to start a new thread in the Community.
