correct wireing setup for google wireless 1st Gen

[dturtill]

I Have been using the mesh system for years without an issue but am now wanting to install a hard wired back bone to my setup as this will allow me to extend the network to the summerhouse (current mesh wont reach this far) 

My current setup is as follows 

Fibre connection to house > Google WIFI router > ubiquiti switch (downstairs)    for hardwired items downstairs with the 2 mesh points around the house in wireless mode  and their lan ports providing network to a printer and alarm 

I have then run a cat 6 cable from down stairs to the master bedroom which is then connected from the wall port to another Ubiquiti Switch (upstairs)  this is working and the switch is giving a network connection to a cctv camera 

Here is where the issue occurs if I then connect the master bedroom mesh to the upstairs switch via ether the wan or lan port it causes a loss of internet (I have tried disabling STP)   which of  the 2 options below is the correct setup 

Fibre connection to house > Google WIFI router > ubiquiti switch (downstairs) > Upstairs switch > Google wifi (lan or wan) 

Fibre connection to house > Google WIFI router > ubiquiti switch (downstairs) > Google wifi Wan > Google wifi lan > Upstairs switch 

thanks 

[Rusell]

Hi  Dturtill,

Thank you for posting in the community.  I understand that you want to know the correct way of the set up of wiring. I'm glad to help you!

At the moment, i need to ask a few questions about your concern:

• Is there any error message in the app?
• What is the light on the Google Wi - fi router?
• Have you already used a different Ethernet cable? 

In regards to the best options of the set up, we recommend the second option. 

Keep me posted.

Best regards,

Rusell.

[dturtill]

Hi Russell 

I will try the second option tomorrow to see if any difference.

Currently with the first option I have tried different ethernet cables apart from the main line in but this has been tested for connectivity 

If I connect via  the wan then the app states it's still wireless connected where via Lan it recognises it's wired. Will enable lights tomorrow to test these aswell 

Thanks 

[Rusell]

Hi  Dturtill,

Thank you so much for the update. I appreciate you taking the time to respond to the questions before, i'd appreciate it if you keep informing us of the second option works.

Keep me posted.

Best regards,

Rusell.

[dturtill]

I have tested version 2 and whilst it appears to be working it the seems to cause the wireless speed to drop from around 400 mbps to around 40, it also seems to cause my hard wired items downstairs to get a lower internet speed 90 mbps compared to 577 before i started. 

as most of my items are downstairs i may just need to leave them unwired and find an alternative wireless solution for my garage 

[Rusell]

Hi  Dturtill,

Thank you for the update. We're glad to know that the second option works but we can provide you some advanced steps for your devices downstairs. 

• Change your DNS server
  • Put these numbers  when you change the DNS server: primary server: 8.8.8.8 and secondary server: 8.8.4.4
  • Take a look at this article: Change your DNS server - Google Nest Help

Keep me posted.

Best regards,

Rusell.