fast bss transition

[Mackeoin]

how to turn off fast bss transition on my googles wifi as it is blocking my hp printer.

[David_K]

There is no setting to enable or disable that on Google Wifi.

What model of printer is it? What makes you believe that's causing the issue?

[Mackeoin]

Hi,

I have a new  hp 7200e all in one and it works with my wifi but not with  my googles wifi, hp suport said that it could the fast roming that is the problem. I gives a wrong IP address.

[David_K]

As in you can connect it to your Google WIfi just not print to it once connected? Or you can't connect it to your Google Wifi network?

[olavrb]

Sounds like a double NAT problem. Solution: Put your modem/ISP equipment in bridge mode, connect all wired and wireless devices behind Nest Wifi. More info:

• https://dongknows.com/double-nat-vs-single-nat/

If you need more LAN/ethernet ports, add an unmanaged switch:

• https://support.google.com/googlenest/answer/6274262?hl=en

[Mackeoin]

I don't know if my answer reached you. I can connect to Google-wifi but cannot print.

[David_K]

Are all your devices connected to the same Wifi network? It sounds as though you might have some devices connected to what you called "your wifi" and some connected to "Google Wifi"? 

Doing that will cause communication problems like this. For best results, you should connect all devices to Google Wifi and disable your other router's Wifi if possible.

[Mackeoin]

I have had  only the googles wifi on and turn off my router wifi the googles IP address  is not the same as the my router that is why it will not print it can not find the printer because of wrong IP adress .when I turn off the googles wifi  (plugg out the cable) and turn on my wifi  and logg in with the router password it gives a new  IP adress and works fine. So I can print with my router IP address when I logg in but not when I an logg in to the Googles wifi I can not print.I hope you understant all this.

Regards

Mackeoin

[David_K]

The IP address your 3rd party/ISP router gives out will not be the same as the one issued by your Google Wifi router, that's intentional and is not the issue here. 

Are you trying to assign it an IP address manually?

[Mackeoin]

Hi

No I an not trying to assign a manually IP address and I do not know how, but the HP surpport said that the IP address was not right when I logg into the google wifi  and when we logg in to My wifi they said the IP  address was right and all work well . So if I logg in to the googes wifi it dos not work and if I logg in to My wifi  it dos.so ????

Regard 

Mackeoin

[David_K]

You shouldn't need to assign an IP address manually. It actually sounds as though you're seeing an IP address conflict here. See the suggestion by fellow expert @olavrb above which is highly likely to fix your issue.

https://www.googlenestcommunity.com/t5/Nest-Wifi/fast-bss-transition/m-p/389172/highlight/true#M4154...

[Mackeoin]

It is a lot to read but I an getting there I will keep you in the loop.

Mackeoin

[AbigailF]

Hey folks, 

Thanks for lending a hand, @David_K and @olavrb.
@Mackeoin, I wanted to follow up and see if you are still in need of any help. Please let me know if you are still having any concerns or questions from here, as I would be happy to take a closer look and assist you further.

Thanks,
Abi

[AbigailF]

Hi Mackeoin,

It's me again. Hope the previous post helped. Let us know if you have additional questions ― we'd love to help.

Best,
Abi

[Mackeoin]

I have solved the problem by using a USB cable. So now I can use my printer. Not very impressed by Google's Wi-Fi. Thank you for your help.

Mackroin

[AbigailF]

Hey Mackeoin,

As we got our resolution here, I'm going to mark this thread as resolved. I'll be locking this thread if we won't hear back from you in 24 hrs. Should that happen, feel free to create a new one if you have more questions or have other concerns in the future.

Cheers,
Abi