06-30-2022 08:55 AM
I am having trouble adding wifi points to the mesh system. I have reviewed other posts about this and tried those solutions and they have not helped me. I have an older wifi mesh system bought as a 3 pack that setup and worked perfectly in my old house. Now I am trying to set up in my new house and the wifi points are not found. Here are the things I have already tried:
restart network, delete and reinstall home app, reset button on the wifi points whilst plugging them in, tried setting up a point by ethernet cable to first working point.
any other ideas?
06-30-2022 09:09 AM
additional info: I just tried again and the home app found the device that is hardwired to the first working mesh. But when I click next I get this error: DNS resolution failed for googlehomefoyer-pa.googleapis.com:443:unknown:nodename nor servname provided, or not known
help!
07-04-2022 10:06 AM
07-07-2022 03:18 PM
Hey, ezvz.
I'm just checking in as well to see if you still needed some help here or to see if you're all set for now.
Thanks,
- Jeff
07-07-2022 07:20 PM
Thank you for checking in. I am good. I had to hardwire the meshes to the first one and completely reboot the system. Had to wait for husband to finish work for the day so took a while to figure it out.
07-10-2022 09:50 AM
Hi ezvz,
Thanks for the update. I'm glad to hear that you were able to figure it out. Please observe it for now and let us know if anything comes up.
Thanks,
Edward
07-13-2022 09:59 AM
Hi ezvz,
It's me again. I wanted to check back in to see if you have other questions and concerns. Feel free to let me know if you do.
Thanks,
Edward
07-16-2022 10:58 AM
Hi ezvz,
Just checking in to make sure that you've seen our response. Please let us know if you have any other questions or concerns as I will be locking this in 24 hours.
Thanks,
Edward
06-30-2022 01:04 PM
What ISP and modem? Do you know if it's VLAN tagged?
Do you get internet access if you connect a PC by cable to the modem directly, and what IP do you get: Local IP / RFC 1918, or a public/ external IP?