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google nest community team

jakedog
Community Member

the google nest community team  sends me an email asking if I am satisfied with the responses I have received and did it fix my problem.  There is no way to respond.

What is that about?

1 Recommended Answer

Jeff
Community Specialist
Community Specialist

Hey, jakedog.

I'm assuming that the email you got was a notification to a reply you received here in the forums. If your issue is resolved from the thread you posted, you can return to that and let us know. Otherwise, the thread will eventually be marked as resolved either way. If you have any questions on that or anything else, just let me know.

Thanks.

View Recommended Answer in original post

5 REPLIES 5

Jeff
Community Specialist
Community Specialist

Hey, jakedog.

I'm assuming that the email you got was a notification to a reply you received here in the forums. If your issue is resolved from the thread you posted, you can return to that and let us know. Otherwise, the thread will eventually be marked as resolved either way. If you have any questions on that or anything else, just let me know.

Thanks.

jakedog
Community Member

I did not mean to reply. I still want to use cloudflare 1.1.1.1 and 1.0.0.1  The iphone home app lets me enter it  under custom.  But, when I close and reopen the app it back to automatic.  Please help.

Jeff
Community Specialist
Community Specialist

Hi, jakedog.

Sorry for the late reply on this. To clarify, you're changing settings but they aren't saving? Every time you close the app it's losing your DNS changes? Is that correct?

EdwardT
Community Specialist
Community Specialist

Hi folks,

 

@Jeffrey, thanks for the help! 

 

@jakedog, It's us again. I wanted to check back in to see if you have other questions and concerns. Feel free to let me know if you do. 

 

Thanks,

Edward

EdwardT
Community Specialist
Community Specialist

Hi Jakedog,

 

Just checking in to make sure that you've seen our response. Please let us know if you have any other questions or concerns as I will be locking this in 24 hours.

 

Thanks,

Edward